Returns & Exchanges
At Outdoorplay, we want you to be completely satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return unworn items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the products in their original packaging, ensuring all original hangtags and labels are still attached.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing